Assistant Manager

SUMMARY: Game Lodge is seeking an experienced and motivated Assistant Manager to join our dynamic team within a luxury safari lodge environment. This role requires a passionate hospitality professional with strong operational leadership skills, a commitment to service excellence, and the ability to lead by example.
Position Overview

• Support the Resident Manager in overseeing all day-to-day lodge operations.
• Ensure exceptional guest experience, operational efficiency, and departmental coordination.
• Lead operational standards through daily inspections and departmental engagement.
• Act as Relief Manager in the absence of the Resident Manager.

Guest Experience & Service Excellence

• Welcome and host guests, ensuring a personalized and memorable stay.
• Handle guest requests, complaints, and special arrangements professionally and efficiently.
• Maintain luxury hospitality standards...