Assistant Manager – Client Servicing

We are seeking an experienced Assistant Manager – Client Servicing to support in overseeing daily operations within a high-volume, regulated business setup environment. This role focuses on operational efficiency, regulatory compliance, service quality, and team capability building across licensing and UAE residence visa processes.

The ideal candidate is one with strong operational exposure in business setup or similar regulated environments, and a proven ability to improve processes through structured reporting, SOPs, and performance monitoring.

Key Responsibilities

Operations Management

• Support end-to-end operations for business licensing and UAE residence visa processing (GDRFA), ensuring accuracy, timeliness, and compliance
• Monitor daily workloads, case progress, SLAs, and turnaround times; proactively identify and resolve bottlenecks
• Coordinate with internal teams and external stakeholders (Free Zone autho...