Assistant Manager - Customer Success

About LeadSquared One of the fastest-growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 1700 customers with 2 lakh users globally use the LeadSquared platform to streamline sales and marketing processes and drive high-velocity growth. Backed by prominent investors such as Stakeboat Capital, Jyoti Bansal, and Gaja Capital, LeadSquared raised $153M in its Series C round led by WestBridge Capital and is now India’s 103rd Unicorn. With a 1000 strong workforce, we are rapidly expanding across India, the U.S., Middle East, ASEAN, ANZ, and South Africa. Role: Assistant Manager - Customer Success BFSI Location: Bangalore What You’ll Own: Manage and nurture relationships with key customer accounts Drive product/service adoption, engagement, and overall value realization Own the customer lifecycle post-sales, including onboarding and ongoing engagement Ensure high levels of customer satisfaction and overall experience Support renew...