Opportunity Description
Responsibilities
- Complete understanding of Investigation query messages such as returns of funds, Unable to apply, Amendment, BCNR, Recall, RFI and back valuation.
- Knowledge of both outward and inward remittance.
- Perform Quality checks for CPC processes and publish Daily, Weekly & Monthly MIS and dashboard.
- Analyzing recurrent queries and working with managers to suggest process improvements to reduce repetitive queries.
- Share proper feedback with the processing team.
- Ensure timely RCSA performed for all CPC processes and uploaded in PRISM for UAE and IBG locations.
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