Home / Careers / Assistant Manager SBS
W

Assistant Manager SBS

Waste Management

Indore, Madhya Pradesh, India Full time May 30, 2026
Apply Now

Opportunity Description


I. Job Summary

The Assistant Manager – Business Services is responsible for leading a team of agents and team leaders. Focus will be on efficiencies in meeting targeted WM standards of compliance for a defined period.

II. Essential Duties and Responsibilities
 

  • Identify steps in work processes to implement and test improvement opportunities yielding optimal results.
  • Monitor and review performance metrics for achievement of objectives
  • Track and ensure closure of complaints
  • Effectively manage Contact Center operations for consistent performance achievements
  • Identify relevant training needs of agents and Team Leaders, ensuring effective implementation
  • Effectively manage shift operations
  • Prepare work/manpower schedules, incorporating contingency plans.
  • Interface with IT, HR, Training and Quality, as needed
  • Collate data and generate MIS reports


    • III. Qualifications 

    A. Re...

    Full time Top Executives

    Ready to Apply?

    Submit your application for Assistant Manager SBS at Waste Management

    Apply for this Position

    Opportunity Details

    Location Indore, Madhya Pradesh
    Country India
    Type Full time
    Category Top Executives
    Posted May 30, 2026
    Deadline July 09, 2026

    About Waste Management

    W

    Waste Management

    Indore, India

    Share This Opportunity