Associate Director, IT Products & Business Relations

Overview

The Department of IT Strategy, Policy & Insights partners with Infrastructure, Operations & Cybersecurity leadership to strengthen how IT delivers for the Library. The team sets direction for IT products, establishes governance, and measures performance to ensure the work is aligned, effective, and delivering real value.

The Associate Director, IT Products & Business Relations leads the Product Management practice and the relationships that inform it. Reporting to the Senior Director, this role aligns product strategy to NYPL priorities, drives multi-year roadmapping, and ensures IT is building and delivering against what the organization actually needs.

We are looking for someone we can count on to:

Own

• IT product strategy aligned to organizational priorities and service model
• A clear, maintained product roadmap that balances new work with operational stability
• Product-related relationships across t...