Associate, Visible Alpha Client Support

About the Role:

Grade Level (for internal use): 07

The Team:

The Visible Alpha Client Support team is a rapidly growing global team that provides support to investment professionals on the Visible Alpha and Capital IQ Pro Platforms. Team members gain in-depth industry knowledge, read research reports and models, and develop technical skills. In addition, they work with different teams within the organization across various functional areas such as Revenue, Product Management, Technology, and Content. We are seeking high achievers who are passionate about client services and aspire to develop their careers within a dynamic, high-performing, and multicultural team, demonstrating exceptional learning agility, creativity, and problem-solving skills.

Responsibilities and Impact:

• Become a domain, product, and workflow expert, enabling deep investigation and effective management of issues related to data...