Associé, Expérience client

Compensation

Rémunération 22.00 - 27.21 CAD

Position Overview

Customer Experience Associate – TD Canada Trust. You will provide a high‑quality, customer‑centric service experience at the branch, processing financial transactions, advising on banking solutions, and supporting team effectiveness.

Location

Westlock, Alberta, Canada

Schedule

22.5 hours per week

Sector

Services bancaires personnels et commerciaux

Job Description

• Process financial transactions such as deposits, withdrawals, and bill payments following standard operating procedures, industry regulations, and TD’s Code of Conduct and Ethics.
• Assess customer needs and recommend solutions that best fit those needs, exercising discretion in confidential matters.
• Respond to and resolve customer concerns using standard procedures, escalating non‑standard activities when necessary.
• Ach...