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Asst. Manager CRM For a leading Automotive OEM

Skill Ventory

Gurugram, Haryana, India Full Time, Permanent June 15, 2026
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Opportunity Description

Roles and Responsibilities

Responsibilities:
  • Develop & execute customer relationship management campaigns to increase customer loyalty
  • Prepare a set of universal customer relationship procedures & apply them at every level of the company
  • Analyze customer behavior and measure their impact on business outcomes to update strategies
  • Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively
  • Run effective promotional activities to optimize sales growth and customer retention
  • Use existing customer data to gain new leads and potential customers
  • Understand previous customer attitudes to better engage current customers
  • Identify new and more cost-efficient communication channels with customers
  • Identify the most efficient customer interaction approaches & prioritize them accordingly
  • Keep custom...
  • Full Time, Permanent Advertising, Marketing, Promotions, Public Relations, and Sales Managers

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