Opportunity Description
Our Client, a Financial company, is looking for an ATM Helpdesk Support for their Remote location.
Responsibilities:
Requirements:
Responsibilities:
- Supporting our production fleet by providing technical support to ATM Field Service Technicians and driving high-availability for fleet of ATMs.
- Providing technical phone support for service technicians, as well as process control and management that will drive first time resolution and sustainable ATM performance in a 24x7x365 high availability production environment
- Through established ATM processes, the candidate will be required to troubleshoot issues and failures related to hardware, software, services, and network.
Requirements:
- Associate’s Degree in a Computer Science or Technology discipline; or
- Technical Certification in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTia; or...
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