Auto Body General Manager

The Body Shop General Manager is the leadership position for all body shop personnel. Responsible for shop operational performance, customers, and shop organization. The Manager is experienced in the industry, understands all elements of the repair process including insurance industry guidelines, and focuses on delivering superior customer service. The Manager cultivates an environment that ensures growth and developmental opportunities for all teammates

· Ensures they have the right talent in place and continually looking for upgrade opportunities

· Lead the team in production goals by setting team direction to maximize sales and profitability targets

· Models and holds team accountable for outstanding customer service

· Educates and trains the teammates of the shop and customers about the collision repair process according to the standards established by I-CAR and OE vehicle manufacturer. This includes insurance repair processing, payment pr...