AVP, Home Office AI Product Owner

Job Overview:

The AVP, Home Office AI Product Owner, is accountable for transforming how operational and supervision work flows through LPL’s home office by applying AI‑enabled, human‑reviewed automation at scale. The role focuses on the highest‑volume, highest‑friction workflows that impact advisors and their clients, with a mandate to reduce cost to serve, cycle time, and operational risk in a regulated environment.

This role owns outcomes, not just delivery. Success is reflected directly in the advisor and associate experience: accounts open faster, information is captured once, requirements are clear upfront, and work moves cleanly through the organization with minimal rework. Home office teams spend less time chasing status, correcting submissions, or reprocessing cases — and more time delivering consistent, high‑quality service.

Reporting to the VP, Home Office AI Solutions, this role operates as a senior product leader in a complex matrix orga...