Opportunity Description
Our local government client is hiring an AWS Connect Specialist to support their team in Washington, DC!!
Responsibilities:
- Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing
based on business requirements.
- Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions
Qualifications:
- Completed bachelor's degree
- 3+ years' experience configuring Amazon Connect CCaaS, not AWS infrastructure
The Midtown Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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