B2B CX Operations Lead — Scale Global Travel

Exoticca Travel UK Limited in Barcelona is seeking a B2B Operations Manager – Customer Experience to lead and scale B2B support operations globally. This high-impact role involves designing scalable processes and managing performance to ensure high customer satisfaction.

The ideal candidate has over 5 years of experience in customer operations and a strong data-driven mindset. Join a dynamic multicultural team and enjoy flexible benefits, competitive compensation, and a hybrid work model.