Backoffice Warranty Administrator (For Pooling)

Department: Accounting - Warranty

Reports To: Operations Lead/Operations Manager

Location: Alabang (On-site), Muntinlupa City, Metro Manila, Philippines

Position Summary:

As a Warranty Administrator at Pinnacle Intelligence, you will play a critical role in ensuring warranty claims are processed accurately, efficiently, and in alignment with manufacturer guidelines. You'll be the bridge between service teams, manufacturers, and customers driving operational excellence and embodying our commitment to Accelerate with Precision. This role demands a proactive mindset, attention to detail, and a passion for delivering service with Integrity & Respect.

Key Responsibilities:

• Process and submit warranty claims to manufacturers and vendors with speed and accuracy, ensuring compliance with all required documentation.
• Review repair orders and service documentation to validate warranty...