Opportunity Description
The role of Bank Project Worker will include:
Ensuring that relevant support is provided to empower our customers to maximise their own potential and level of independence
Assessing customers’ needs by writing and updating support plans Being a first point of call to receive and direct all customer queries Developing professional relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
Handling occasional emergency situations
Keeping accurate and high-quality written records Experience of working with vulnerable adults, people with mental health needs or substance misuse
A positive, can-do attitude
Ability to work as part of a te...
Skills and experiences:
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