BFSI BPO Operations Lead: Drive CX & Process Excellence

A leading customer service provider in Cebu City seeks an Operations Manager to lead and develop a high-performing team of representatives. The role involves managing team performance, improving processes, and enhancing client relationships. The ideal candidate will have strong leadership skills, a solid background in customer service operations, and a Bachelor's degree. This position offers an opportunity to make a significant impact within a passionate team.
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