BI Analyst, Contact Center Insights & Forecasting

Royal Caribbean Group is seeking a full-time Business Intelligence Analyst to join its Contact Center Analytics Team. This role involves performing data analysis to extract insights that enhance operations within Global Travel Services. Ideal candidates hold a relevant degree and have experience in data analysis, SQL, and BI tools like Power BI. Strong analytical and communication skills are essential. Join us to drive efficiencies and improve guest experiences while working in a vibrant and innovative environment.
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