Bilingual Customer Care Coordinator

Customer Care Coordinator (Onsite | Elgin, IL)
If you enjoy being the face of an organization, creating standout customer experiences, and keeping things running smoothly behind the scenes, this role could be a great next step for you.
We’re supporting a team that is looking for a Customer Care Coordinator to play a key role in welcoming customers, coordinating onsite visits, and supporting marketing and facility operations.
What You’ll Be Doing

+ Act as the primary point of contact for customer visits and onsite demonstrations

+ Coordinate schedules with internal teams and external customers

+ Manage all visit logistics, including:

+ Conference room scheduling

+ Catering and meal arrangements

+ Facility tours and visitor coordination

+ Communicating local events, attractions, and visit details


+ Greet customers and internal stakeholders to ensure a positive onsite experience

+ Support the ...