Bilingual Customer Service Agent

Overview

Join our team and work for top global companies. We are looking for a dedicated Customer Service Representative to join our team.

Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions with the given tools via the phone, email, or chat. To make sure that objectives set by the client are met successfully.

Primary Job Responsibilities

• Fluent in verbal and written English & Spanish
• Able to work onsite
• High School Diploma
• Soft Sales Skills is a plus
• Customer Service experience is a plus
• Listening skills
• Negotiation skills
• Customer service oriented
• Teamwork

Education

High school diploma or equivalent

Experience Target

Specialized Certifications