Bilingual Customer Service Representative

Overview

Job Title: Customer Service Representative

Department: Customer Service

Location: Toronto, ON

Compensation: $45,000 - $55,000 / year

Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We are agile and innovative, and we seize opportunities to bring diverse perspectives to our work.

Responsibilities

• Respond to customer enquiries through various communication channels
• Communicate, including in writing, in clear, correct, concise, professional and positive ways
• Assess customer needs and address issues in a timely manner, including appropriate customer follow‑up
• Contribute to a positive, supportive work environment by attending work daily, and accepting assigned tasks as required to meet business needs
• Deliver consistent, quality service to customers
• Meet required productivity and quality objectives
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