Bilingual Urdu/English Call Center Representative

Mass Markets is seeking confident, professional Urdu Call Center Representatives to join our team in Cape Town. This role requires strong verbal communication skills in both English and Urdu, with responsibilities including handling customer interactions across various channels and providing quality support.

Ideal candidates will have a Grade 12/National Senior Certificate or equivalent, with 1-2 years experience in customer service. The position is office-based, emphasizing a positive attitude and teamwork.