Opportunity Description
BMC Helix ITSM Specialist / System Administrator
Cape Town, South Africa | Posted on 24/03/2026
We are looking for a highly skilled BMC Helix ITSM Specialist to join our dynamic team. This role is ideal for a technically strong professional who thrives in optimizing ITSM platforms, enhancing system performance, and driving seamless integrations across enterprise environments.
You will play a key role in configuring, maintaining, and evolving the BMC Helix ecosystem while ensuring alignment with best-practice ITIL processes.
Key Responsibilities
System Configuration & Maintenance
- Administer and support BMC Helix ITSM modules including Incident, Problem, Change, Asset, and Knowledge Management
- Ensure system stability, performance, and availability across environments
User & Access Management
- Configure and manage user roles, permissions, and licensing within the AR Syst...
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