BNY Client Services Associate Role

Join BNY as a Client Services Associate in Toronto, Canada, focusing on service, transaction support, and adaptation of responses to client needs. This role is integral to maintaining service excellence.
In this position, you will perform a broad range of client service functions while collaborating with other teams. The Associate role demands processing account transactions accurately and resolving client inquiries through effective communication. You'll also handle more complex issues by leveraging the expertise of senior colleagues.
Key Responsibilities:
• Perform routine and non-routine transactional support
• Collaborate with teams to ensure service delivery
• Process transactions according to client directions
• Answer inquiries per established guidelines
• Escalate complex issues to senior colleagues
Requirements:
• Bachelor’s degree or equivalent experience
• 0-3 years of experience preferred
• Background in brokerage processing preferred
• N...