Boutique Manager

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

YOUR MISSION

• Supervise daily operations to achieve sales performance goals, ensuring alignment with store service standards and company pricing policies.
• Manage a small store or multiple departments, ensuring smooth operations and customer satisfaction.
• Develop and implement customer contact plans to communicate product launches and engage potential customers in sales campaigns, fostering new relationships.
• Serve as the primary point of contact for customer queries and complaints, resolving issues promptly and escalating complex cases as needed.
• Identify products or servi...