BPO Operations Lead — Client & Team Performance

Ubiquity is seeking an experienced BPO Account/Operations Manager in Cagayan de Oro. The candidate will manage unit performance and lead a team of over 40 FTEs while serving as the primary contact for clients. Applicants must have a Bachelor's degree and at least 2 years of BPO experience in Financial Programs. Strong leadership, communication, and problem-solving skills are essential. The role requires flexibility to work on any shift, especially graveyard. Join Ubiquity to make a significant impact in a dynamic environment.
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