Opportunity Description
Req ID:
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a BPO Supervisor to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH).
Position
Supervisor – BPO Financial Account Supervisor
Basic Qualifications
- 2 Year experience in Supervisor Role
- 2 Year experience using a computer with Microsoft Windows PC applications.
- 2 Year experaince in Analytical mindset with proficiency in MS Excel and reporting tools
- High school diploma or GED Preferences.
Responsibilities
- Supervises team ensuring highest quality of service is provided to clients.
- Monitors performance of team and reports results and issues to higher-level leadership.
- Assists team with escalated client or account issues...