BPO Trainer - Retail (Cebu City)

Educational Requirement: College Degree

Work Experience:

• Minimum 1 year experience as a trainer
• Preferred: retail background, but can be a trainer for any customer service accounts
• Will do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferred

Responsibilities:

• Curriculum Development: Designing and creating training materials, including guides, manuals, presentations, and potentially instructional videos, covering aspects like customer service skills, product knowledge, system usage, and company policies.
• Training Deli...