Branch Service Executive

We are seeking a highly motivated Associate to join our team at RHB Banking Group as a Branch Service Executive. In this role, you will be responsible for delivering excellent customer service at the branch level, supporting daily banking operations, and ensuring compliance with regulatory standards. You will work closely with internal stakeholders to enhance service delivery while maintaining operational efficiency and a high level of customer satisfaction.

• Greet and assist customers with inquiries and transactions in a professional and timely manner
• Provide accurate and prompt information about RHB’s products and services
• Support the implementation of customer service initiatives within the branch
• Maintain high standards of service quality by adhering to Retail Banking guidelines and effectively using customer service tools and technologies
• Collaborate with internal stakehol...