Opportunity Description
About the Role
:
The executive is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams.The person will report to the ABM/BM, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities:
Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as requiredManage emails received on the central email ID, including directing, assigning, and responding to queriesAssign iCABS tickets and coordinate with relevant employees for timely status updatesHandle invoice-related activities, including forecasting, suspensions, printing, and distributionRaise CR (Change Request) tickets for price decreasesGenerate renewal reports and letters for SEs, ...
Full-time
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