Brand Advocate & Customer Success Specialist

Teleperformance is seeking a Customer Success Specialist in Malaysia. The role involves responding to customer requests, supporting inquiries via inbound calls and email, and ensuring a positive brand representation. Candidates should hold at least a Bachelor's Degree or a Diploma, have strong B2 English skills, and prefer candidates with customer support experience. The CSS must maintain professionalism and quality service while handling customer concerns and feedback.
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