BRP Service Advisor

Qualifications

• Graduate of Automotive course/Mechanical Engineering
• Knows how to process insurance claims
• Knowledge in automotive and car
• Customer service oriented
• Analytical, Excellent communication skills
• Computer Literate
• Can drive any vehicle

Duties and Responsibilities

• Greeting customers and scheduling service appointments.
• Receives endorsed unit and keys from the Customer.
• Evaluates the Claims Documents of their expirations and validity.
• Ensures to take photos and stencils of the as required by the Insurance Companies.
• Prepares comprehensive Estimate of the damages based on Police Report / Affidavit or MARF.
• Sends Estimate to Parts Section for parts quotations and ensures all documents are signed to avoid delays in the purchasing of parts.
• Follow‑up and Monitors LOA or any forms of approval from the Customer ...