Opportunity Description
At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!
The Business Analyst will join the Integrations Services division, who are responsible for the Common Core services that power Flight Centre. The team create Booking Management capability, enabling our brands and experience teams to effectively search, cart, book and manage travel products.
As we build agentic ways of working across our engineering organisation, this role sits at the intersection of domain expertise and AI-powered delivery. You'll work directly with business stakeholders and engineers to capture complex business knowledge and transform it into the context that powers our future workflows — the system prompts, knowledge bases, and structured artefacts that agents and humans alike will rely on.
Day to day: