Opportunity Description
Digital Business Analyst – Websites & CRM Systems
Overview
Our client is looking for a Digital Business Analyst to support website modernisation and CRM transformation initiatives.
Why should you join?
- Government Project
- Salary up to $10k/month
- AWS + Up to 21 ALs
You will act as the bridge between business and technicalteams , translating business needs into clear requirements and ensuringsolutions deliver strong user and business value.
This role focuses on improving customer service systems,CRM platforms, and public-facing websites , including AI-driven capabilitiesand self-service solutions.
Key Responsibilities
1. Business Analysis & Requirements Gathering
- Analyse current business processes across customer service, CRM, and websites
- Gather and document functional & non-functional requirements
- Work with s...
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