Business Analyst, Technology Transformation Technology Transformation

Business Analyst, Technology Transformation

The Business Analyst, Technology Transformation plays a critical role in supporting and optimizing enterprise systems, with a strong focus on ERP operations, data analysis, and cross‑functional collaboration. This role acts as the bridge between business teams, IT, and external vendors by resolving ERP issues, analyzing data using SQL, and translating business needs into clear, actionable documentation.

The ideal candidate is technically hands‑on, business‑oriented, and an excellent communicator who can operate independently while supporting enterprise‑scale initiatives.

ESSENTIAL FUNCTIONS

ERP Operations & Issue Resolution

• Own and manage ERP operational tickets (L1/L2), including intake, triage, investigation, resolution, and escalation when required.
• Debug and resolve ERP‑related issues by analyzing configurations, data, integrations, and business processes.
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