Business Analyst/SME

Roles and Responsibilities Key Responsibilities (Please mention all the responsibilities expected from the
incumbent to perform)
1 Manage the end to end solution design, implementation of new system
functionality, including designing the operations processes and the accounting
entries
2 Be the contact for the Credit cards business team for any system related
consultancy and support
3 Coordinate with Technology partners/vendors, operations and call centre teams
for gathering requirements and getting it developed or suggest work around
solutions to meet the same
4 Ensure that the existing system capabilities are fully exploited and the
requirements met through parameters changes rather than opting for code
changes
5 Understand current process to optimize the existing solution thus achieving
improved efficiency
6 Analysis of Authorization, Rules, Strategies and transactions
7 Ensure solutions and proc...