Business Performance Lead

Purpose of the Role:

The purpose of this role is to drive Motor Claims business performance through continuous improvement, data management, reporting, and decision support for key stakeholders. Working collaboratively within a team of specialists this role is responsible for identifying information needs and ensuring appropriate analysis and reporting are undertaken to drive improved controls and performance

Leadership and direction of Business Performance Analyst to deliver outcomes.

A high degree of commercial acumen and being able to articulate and communicate operational performance using indicators and insights is key.

Focus on People, Processes, Data, and Systems to drive, design, and deliver:-

• Productivity improvements
• Operational efficiency and effectiveness
• Tight controls and control systems
• Reporting, analytics, and insights

Position Accountabilities:

<...