Business process Owner - M/W/X

JOB DESCRIPTION

Veepee is seeking a BPO - Digital Performance Specialist for its Front Marketing team, within the Marketing Department. Reporting to the Front Marketing Manager, the person in this role will ensure the optimization of the customer journey across all Veepee websites.
This will be achieved by continuously tracking and analyzing performance at each step of the customer journey, and by proposing and coordinating actions to improve it in collaboration with tech and other business teams.

TASKS

Process performance monitoring

Identify KPIs to measure business process performance and improvement

Continuously monitor process performance through KPIs

Measure success of process improvement based on KPIs defined and monitor added business value

Benchmark against market best practices.

Business requirements...