Business Sys. Analysis Advisor

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Sys. Analysis Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Job Overview

The Sr. Business Analyst will focus on analyzing customer needs and designing a world‑class customer portal that provides an exceptional user experience and meets the diverse requirements of our clientele. Additionally, this role involves analyzing current business processes, identifying opportunities for automation, and implementing AI‑driven technologies to enhance efficiency and improve customer satisfaction.

Key Responsibilities

• Conduct thorough analysis of customer needs and requirements. Design a world‑class customer portal that enhances user experience and meets customer needs.
• Design a...