Business Systems Administrator

Description

At System C, we build technology that connects care and improves outcomes for millions of people. We are looking for a Business Systems Administrator to play a key role in keeping our core business platforms running smoothly, securely, and in a way that genuinely supports our teams.

This is a hands-on role with a primary focus on Jira Service Management, alongside exposure to other enterprise platforms such as Salesforce and NetSuite. You will be a trusted custodian of our systems, balancing operational reliability with continuous improvement.

What you will be doing

• Owning the day-to-day administration, configuration, and support of Jira and Jira Service Management.
• Designing and maintaining workflows, automation, permissions, SLAs, dashboards, and reports.
• Supporting service desk operations through well-configured queues, request types, and customer portals.
• Working within ch...