Call Analyst Level 1 - Nashville, TN

General information

Job Posting Title Call Analyst Level 1 - Nashville, TN Date Friday, February 6, 2026 City Nashville State TN Country United States Working time Full-time

Description & Requirements

Maximus is seeking individuals who can excel in a fast paced environment and effectively manage multiple tasks at once. Candidates should demonstrate strong listening and computer skills, exceptional attention to detail, and the ability to perform well under pressure.

The Call Analyst Level 1 receives incoming calls from law enforcement agencies and gathers pertinent information related to detainees. The Analyst verifies this information within internal databases/systems and communicates accurate, confirmed details back to the partnering agency. This process ensures the partnering agency can provide appropriate guidance to the originating law enforcement entity.

This position is onsite at our Nashville location. The center op...