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Call Center Agent

Ticketmaster Hellas SA

Athens, Athens, Greece Part time June 04, 2026
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Opportunity Description

THE JOB

The call centre agent answers incoming calls from customers to complete orders/selling tickets, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Satisfying the customers' needs and at the same time maintaining the good reputation of the company are the major call center agent’s responsibilities.

WHAT YOU WILL BE DOING

  • Managing large amounts of inbound calls in a timely manner
  • Following call center “scripts” when handling different topics
  • Handling customer inquiries both by telephone and email
  • Researching required information using available resources (websites, manuals etc)
  • Managing and resolving customer complaints
  • Providing customers with information
  • Entering new customer data into system
  • Updating existing customer data in order to maintain call centre database
  • Processing orders
  • Identifying and promoting priority ...
    • Part time Information and Record Clerks

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    Opportunity Details

    Location Athens, Athens
    Country Greece
    Type Part time
    Category Information and Record Clerks
    Posted June 04, 2026
    Deadline July 14, 2026

    About Ticketmaster Hellas SA

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    Ticketmaster Hellas SA

    Athens, Greece

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