Call Center Agent

Responsibilities

• Handling inquiries from patients, insurance companies, and healthcare providers.


• Assisting with appointment scheduling, prescription refills, and insurance verifications.


• Managing and resolving customer complaints while maintaining patient confidentiality.


• Educating patients about health programs and preventative care.


• Collaborating with billing departments to address billing inquiries and disputes.


• Maintaining accurate records in customer relationship management (CRM) systems.

Qualifications

• Candidate must be at least 18 years of age.


• Must be a Licensed Nurse or Nursing Graduate or at least have any Medical background


• Basic computer navigation skills.


• Candidate must have good English communication skills


• Can work in flexible schedules


• Wil...