Call Center Agent

On-site - Manila No Exp Required Bachelor Full-time

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

• Respond to customer inquiries via phone, email, and chat.
• Assist in troubleshooting and resolving customer issues.
• Maintain customer records and document interactions accurately.
• Provide information about products and services to customers.
• Collaborate with team members to enhance customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: 0–2 years of experience in customer service or call center operations.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to handle...