Call Center Agent (Mexico)

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

• Responsible for managing a whole lot of incoming and outgoing calls in the operations.
• Identify the needs of client and find solution to it.
• Answering inbound calls, converting them to leads, and later to towing jobs.

• Remote
• Shift-based — in a Call Center that works 24/7.
• Pacific Time Zone

TECHNICAL & PHYSICAL REQUIREMENTS:

• High speed and stable internet connection
• A modern laptop/desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)
• Super important — a quiet place to work, without any background noises
• Power backup and internet backup is a MUST.

Note: This is an important requirement, if you don't...