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Call Center Representative

Butler Aerospace & Defense

Clifton, New Jersey, United States Contract June 19, 2026
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Opportunity Description

Call Center Rep (salesforce exp needed)


Location: Clifton, NJ (07014)



Job ID: #72434



Pay Range: $19-21



Description:
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • ...
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