Opportunity Description
Call Center Representative/ Email Chat Support
Caldwell Communications Consultancy Philippines
On-site - Quezon City | No Exp Required | Bachelor | Full-time
Job Description
We are continuously looking for candidates for our team.
Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account.
Responsibilities
- Communicates with customer on the phone or by way of written correspondence to deal with concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Matching customers’ demands to Clients’ products and solutions and services.
- Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in.
- Communicating specific information to internal and external clients and sharing understanding with colleagues.
What Do We Offer?
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