Call Center Representative Healthcare Account

Call Center Representative Healthcare Account

On-site - Pasig. No Exp Required, High/Senior High School, Full-time.

Description

• Handle inbound and outbound calls related to healthcare inquiries.
• Provide excellent customer service and support to patients and healthcare providers.
• Document all interactions accurately in the database.
• Assist with appointment scheduling and medication inquiries.
• Resolve issues and complaints in a timely manner.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication and active listening skills.
• Qualities and Traits: Empathy and a strong customer service orientation.
• Responsibilities and Duties: Ability to multitask and work in a fast‑paced environment.

Employee Recognition an...