Call Center Representative

On-site - Taguig 1-3 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide excellent customer service to patients and clients in healthcare and travel inquiries.
• Respond to inbound calls and resolve issues related to healthcare services and travel arrangements.
• Effectively manage and document customer interactions in the CRM system.
• Collaborate with teams to ensure a seamless experience for customers.
• Stay updated on healthcare policies and travel guidelines to provide accurate information.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 1-3 years of experience in a customer service role.
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