Call Center Supervisor & Performance Coach

A leading service provider in York Region, Vaughan, is seeking an experienced Call Center Supervisor. In this role, you'll ensure compliance with call center objectives while supervising agents. Responsibilities include monitoring performance, preparing analytical reports, and providing training. Candidates should have 3 years of supervisory experience in call centers, a high school diploma, and strong problem-solving and communication skills. The job offers an opportunity to enhance customer satisfaction in a fast-paced environment.
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